HunterAI Portal

Access Provisioning Process

1. The customer's email address must be added to the HunterAI Active Directory (AD).
2. Once the account is added, an invitation email will be sent to the registered email address.
3. The customer must open the invitation email and accept the invitation.
4. After successful acceptance, the customer will be able to log in to the HunterAI Portal using their registered email address and password.

If you encounter a black screen, blank page, or empty tabs within the HunterAI Portal, please perform the following troubleshooting steps:

Step 1: Sign Out and Sign In Again

• Sign out of the HunterAI Portal.
• Close the browser window.
• Reopen the browser and sign in again.

Step 2: Clear Browser Cache

• Clear the browser cache and cookies.
• Close and reopen the browser.
• Log in to the HunterAI Portal again.

Supported Browsers

For the best experience, use the latest version of:

• Google Chrome
• Microsoft Edge

If the Issue Persists

If the issue continues after completing the above steps, please contact the HunterAI Support Team (support@hunterai.com) and provide:

• Screenshot of the issue
• Browser name and version
• Date and time when the issue occurred

This information will help the support team investigate and resolve the issue more quickly.